Command Center
Agents do the work. Managers approve, coach and handle exceptions.
1Systems of record — GL, contracts, title, payroll
2Unified data — 1 Customer ID · 1 VIN
3Event bus — 0 events today
4AI agents — 6 active
5Human layer — 3 awaiting you
Gross profit trend — Variable vs Fixed Operations Example data
Live event stream
Needs approval 3 pending
Customer 360 — Jordan Rivera CID-000481
One customer ID across sales, F&I, service and communications.
Profile & consent
HouseholdJordan & Sam Rivera · Example City, WAContact(555) 010-4821 · jordan@example.comLifetime value$61,420 · 3 deals · 14 ROsLoyaltyPromoter (NPS 9)
Household vehicles
2022 Northstar Cruze LX
VIN …7K2041 · Jordan · 38,210 miLease matures 61d
VIN …7K2041 · Jordan · 38,210 miLease matures 61d
2019 Meridian Trail SUV
VIN …3P9918 · Sam · 71,005 miEquity +$4,200
VIN …3P9918 · Sam · 71,005 miEquity +$4,200
2024 Northstar Volt E
VIN …1Z0077 · Jordan · 9,880 miService due 12d
VIN …1Z0077 · Jordan · 9,880 miService due 12d
Unified timeline
Vehicle record — 2021 Meridian Ridge AWD VIN 1EXMPL21R4M058812
One VIN from acquisition to sale to service. Stock #E4412 · 42,118 mi · Lunar Gray
VIN timeline
Unit economics
AcquiredService-lane trade · $24,300Recon$1,240 mech + $380 detailList$29,995Target gross$3,100Days in recon3.2 (goal ≤ 4)
Recon kanban drag cards to emit recon.stage.changed
Agents
Every action is logged to an immutable audit trail. Autonomy is set per agent by managers.
Integrations
Plug-ins subscribe to the event bus. Dealer-owned infrastructure, open APIs, no per-module DMS fees.